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Miche Priest's avatar

"What I’d like as a patient is to FEEL looked after."

It's amazing how little this would take and at the same time how low this bar is. Instead of feeling threatened by the availability of information, there's an opportunity to embrace it and use technology to improve health outcomes. Leveraging technology enables human doctors to be more...human. Unfortunately the business of medicine ends up taxing doctors instead of capitalizing on the opportunity to provide compassionate care.

This turned out great Rob.

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Rick Lewis's avatar

Excellent essay Rob. Your first appointment encounter perfectly captures that inner feeling of hopelessness when it comes to healthcare. Good luck with your health journey. Curious about the new model you describe.

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